‘We’, ‘us’ and ‘our’ refer to Finance Front Pty Ltd (Credit Representative Number 552596, ABN 45 671 632 992, authorised under Australian Credit Licence Number 384704) and all of its Australian wholly-owned subsidiaries.
This privacy policy (Policy) outlines how we collect and use your personal information in accordance with the Privacy Act 1988 (Cth) (Privacy Act) and the Australian Privacy Principles.
We will collect and handle your personal information in accordance with our legal obligations, including those under the Privacy Act and the Australian Privacy Principles contained in the Privacy Act. In addition, where a Finance Front Pty Ltd member handles credit information, it will be bound by Division 3 of Part IIIA of the Privacy Act and the Privacy (Credit Reporting) Code 2014.
This Policy describes how your personal information and, where applicable, credit information is collected, used, disclosed and held by members of Finance Front Pty Ltd.
We will collect and hold your personal information for the purposes of:
assessing your application for finance and managing that finance;
letting you know about our other products and services;
direct marketing;
managing our relationship with you;
when you apply to join our network; and
to comply with any associated legal or regulatory obligations imposed by regulators including those under anti-money laundering and counter-terrorism financing laws or laws relating to comprehensive consumer credit reporting.
We collect information about you and your interactions with us. The type of personal information we may ask you to provide includes but is not limited to:
personal and contact details such as your name, phone number, residential or postal address, email address and date of birth;
documentary evidence to verify your identity such as a certified copy of your driver’s licence, passport, birth certificate, citizenship and marriage certificates;
Australian governance-related identifiers and identity documents such as your Tax File Number and country of tax residency;
financial details such as details of your employment, income, assets, financial liabilities;
information we need to provide our services to you such as your bank account details; and
credit information such as a credit check.
If you are applying for finance we may also collect information such as your dependants, cohabitants, employment details, proof of earnings and expenses.
If you apply for any insurance product through us, we may also collect your health information (with your consent).
We do not collect sensitive information (political or religious beliefs, ethnic background etc.).
We may collect information about you from third parties or public sources to comply with relevant laws and regulations, including:
credit reports from credit reporting bodies;
information made available by third parties who are permitted to provide your data.
Your personal information primarily comes from you but may also come from:
finance brokers;
third parties such as accountants and lawyers;
electronic verification services;
public registers.
If you provide personal information to us about someone else, you must ensure you have their consent and that they are aware of the contents of this Policy.
In general, you can visit our website without telling us who you are or revealing any personal information. However, where we are legally required to identify individuals, we will notify you.
We use and hold your personal information for:
assessing and managing your finance application;
providing financial products and services;
handling complaints;
employment applications;
meeting legal and regulatory obligations;
direct marketing (unless you opt-out).
We may disclose your personal information to:
funders and intermediaries;
service providers;
associated businesses;
professional advisers;
anyone you authorise us to;
regulators and law enforcement;
overseas entities that provide support functions.
We may use your personal information to let you know about products and services we think may interest you.
You can opt out of direct marketing at any time by writing to us at nidhi@financefront.com.au or using the unsubscribe link in our emails.
Credit information includes details about your credit history, loans, repayment behaviour, and defaults.
We will take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
When personal information is no longer required, we will take reasonable steps to securely destroy, delete or de-identify it unless required by law to retain it.
We compile aggregate, non-personalised statistics about social media interactions and followers.
Your personal information may be disclosed to overseas entities (e.g., in the Philippines) that support our services.
We will take reasonable steps to ensure overseas recipients comply with this Policy, but they may not be subject to privacy obligations equivalent to those under the Privacy Act.
You have the right to request access to and correction of your personal information.
We will give you access within a reasonable time and may charge a reasonable fee for access.
If you have a question or complaint about how we handle your personal information, contact us:
Email: nidhi@financefront.com.au
Phone: +61 435 378 366
We aim to acknowledge and resolve complaints within 30 calendar days.
If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner.
We will notify you and the Office of the Australian Information Commissioner where a data breach is likely to result in serious harm.
This Policy may change from time to time as Finance Front Pty Ltd considers necessary.
We will publish any material changes on our website.
Last Updated: July 2025
If you need more information, want to access or update your personal information or lodge a complaint, please contact us:
Email: nidhi@financefront.com.au
Phone: +61 435 378 366
Office of the Australian Information Commissioner:
Email: enquiries@oaic.gov.au
Phone: 1300 363 992
Mail: GPO Box 5218, Sydney NSW 2001
We would like to inform all our clients and partners that Finance Front Pty Ltd operate solely through this official website. We do not have any other branches, offices, or authorized representatives.
If you are contacted by anyone claiming to represent us from a different location or through unofficial channels, please proceed with caution - it may be a scam.
To protect yourself:
Communicate only through our official contact details listed on this website.
Do not share personal or financial information with unverified sources.
Report any suspicious activity to us immediately at nidhi@financefront.com.au phone :0435378366
Your safety and trust are important to us. Thank you for staying vigilant.
